Refund Policy

Last updated: 13 July 2026

This Refund Policy explains when and how you can obtain a refund for a subscription purchased from OrinLink ("we", "us", "our") at oricweb.com. It forms part of, and should be read together with, our Terms of Service & Privacy Policy.

The English version of this policy is the authoritative version. Any translation is provided for convenience only.

Contents

  1. Card payments (Stripe)
  2. Cryptocurrency payments
  3. Renewals
  4. Service failures on our side
  5. Disputes & chargebacks
  6. How to request a refund
  7. Contact

1. Card payments (Stripe — card, Apple Pay, Google Pay)

If you paid by card through our payment processor, Stripe, you may request a full refund within three (3) days of the date of your original purchase. Approved refunds are returned to the original payment method, and the associated subscription is deactivated at the same time.

This right applies to the first purchase of a plan only. See Section 3 regarding renewals.

We may decline a refund where we identify clear evidence of abuse — for example, where substantially all of a plan's included data allowance has already been consumed, or where the account has been used in breach of our Terms of Service.

2. Cryptocurrency payments (USDT, BEP-20 / BNB Smart Chain)

Payments made in cryptocurrency are final and non-refundable. Blockchain transactions are irreversible once confirmed, and access to the Service is granted automatically and immediately upon confirmation of payment. If the ability to obtain a refund is important to you, please pay by card instead.

3. Renewals

Renewal payments are final and non-refundable, regardless of payment method. A renewal extends the remaining time on a plan you are already using and tops up that period's data allowance; because it adds to an existing, active subscription, no cooling-off period applies to renewals.

4. Service failures on our side

If the Service fails through no fault of your own — for example, your subscription does not activate after a payment has been confirmed, or a node you paid for is unavailable for an extended and uninterrupted period — please contact us. We will, at our discretion and as appropriate to the circumstances, restore the service, extend your subscription, or issue a refund. This applies regardless of payment method and regardless of how long ago the payment was made.

5. Disputes & chargebacks

If you believe you are entitled to a refund, please contact us first so we can resolve the matter directly — this is almost always faster than a bank dispute. Initiating a chargeback for service that was delivered as described, or after a refund has already been provided, may result in suspension or termination of your account under our Terms of Service.

6. How to request a refund

Email [email protected] or message us on Telegram @OrinLink, quoting your Order ID (Order-YYYYMMDD-NNNN) or your OrinLink ID (ORIC-XXXXXX). We aim to respond to all refund requests within a reasonable time.